The dispatcher of the water utility is accused in the case of water supply interruptions in Kaspiysk.

Long interruptions in water supply in January in Kaspiysk were related to the fact that the dispatcher of the water utility did not pass the information to the emergency team, investigators stated.

As reported by "Caucasian Knot", in February the investigation reported on searches in a commercial organization engaged in water supply and sewage, as part of the investigation into negligence in providing water to the residents of Kaspiysk.

The investigation into the criminal case against the dispatcher of the "Kaspiysk City Water Utility" branch, who is accused under part 1 of article 293 of the Criminal Code of the Russian Federation (negligence), has been completed, the Investigative Committee of Russia for Dagestan reported today.

According to the investigation, on January 6, the dispatcher, while on duty, received a message about damage to the main water pipeline, but did not register it, did not organize a check, and did not pass the information to the emergency team.

"As a result, the damage to the pipeline was not identified in a timely manner, which led to prolonged interruptions in water supply for a significant part of the residents of Kaspiysk," the publication on the agency's website states.

The criminal case has been sent to the prosecutor for approval of the indictment, the message notes.

Recall that on January 8, residents of Kaspiysk complained that there had been no water in their homes for about a week, and numerous appeals to the "City Water Utility" and the city administration remain unanswered.

On January 15, it became known that the water supply to the districts of Kaspiysk, which had not been restored to normal since the end of December 2025, was interrupted due to a new accident on the water pipeline. On January 17, the authorities announced that the water supply to the residents was gradually being restored. However, the very next day, the Ministry of Emergency Situations urged residents of the Camping microdistrict to refrain from using tap water.

Only by January 20 was the water supply to homes in the Camping microdistrict restored. Meanwhile, residents admitted that they were buying bottled water, fearing the low quality of tap water.

The Federal Law "On Water Supply and Water Disposal" allows for interruptions in water supply only in emergencies, and the disconnection should not exceed 24 consecutive hours, and the local administration is obliged to provide drinking water delivery, lawyer Ali Aliyev previously told "Caucasian Knot". In addition, in such situations, one can file a lawsuit for compensation for damages – for example, expenses for purchasing bottled water, and moral damages, which are recoverable under the law "On Consumer Rights Protection".